CUSTOMER SERVICE
We wouldn't exist without our customers, so we aim at providing the best customer service possible with the lowest possible prices in order to provide you with the best shopping experience on the web.
If you have any concerns or comments, please send us an email.
Accounts
If you haven't shopped at our site before, please set up an account. Customers who shopped at our old site (prior to September 2026) will still have to create a new account. A Micron Meters account will allow you to:
- Keep a wish list for future orders
- Store your information securely
- Come back to your shopping cart at a future time
- Track your past orders
Note to international customers, when you set up your address, under State/Province, you will want to use "Other (Non U.S.)". You can set up an account here.
How To Check Your Order History
When you log in, your name will appear in the upper right hand corner above the search box. Click on your name and your order history will appear at the bottom of the page.
Wish List
You can keep a wish list of any items you may want to purchase in the future. Once you add items to your wish list, you can easily move them over to your shopping cart with a single click when you are ready to make your purchase. Please note that items may not stay in your shopping cart once you leave the site. Your wish list is the best place to keep items for future purchases.
- Log into your account
- Find items you may want to purchase later
- Click Add to Wishlist button
- At the top right corner, click "My Wish List" at any time.
- Move items from your wish list to your shopping cart to purchase those items.
Don't see what you're looking for?
We depend on our customer’s feedback to let us know what products or features are missing from our site. If you are looking for a product or service that we don't currently list in our site, please do not hesitate to contact us. We would be happy to special order any item that is available at no additional charge.
Click here to contact us now.
Important Links
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Payment Options
We accept Visa, MasterCard, and American Express for secure online shopping.
You may also pay using ACH and Bank Wire Transfer. (These methods are not available at checkout; you will need to contact us direct).
Checks are accepted, but orders will be held until the check clears.
Payments by check should be sent to:
- Piezo-Metrics, Inc. | MICRON METERS
- 4426 Hugh Howell Road
- Suite B 338
- Tucker, Georgia 30084
Micron Meters Distribution
Our Products and Services are offered from our Office located in Tucker, Georgia U.S.A.
What does "Special Order" mean?
We stock the majority of all products listed . Some of the listings state, "This item is a special order. Please allow 10+ days for processing. " This means that we order these items on an as sold basis.
We do charge your card for all special-order items at time of purchase. (Special Orders are non-refundable).
Shipping Note.
Please note that our preferred transport carrier is UPS.
Order Processing Times
We try to process all orders within 48 hours. For items we have in stock, orders are processed within 1 to 2 business days. For back orders and items not in stock, orders are usually processed within 7 to 14 days, with the occasional exceptions of import or special-order items. It really depends on how quickly we can get the items from the manufacturers. Generally, within 2 weeks you will be notified of the status of your order. As soon as we get your items, they will be shipped. You will receive an email confirmation that your order has been shipped.
Sales Tax
Sales Tax is calculated using Avalara Tax Program.
If your order has tax added, then we have met certain thresholds in that state and are by law obligated to collect and pay the tax automatically to that state. Tax is based on the Ship to Location.
We wouldn't exist without our customers, if you have any concerns or comments, Click Here to Contact Us or call us at (770) 923-2522 M-F 9am - 5pm eastern.